Support

TrueRise Support

Contact us at support@truerise.com.ua.

FAQ

How accurate is the estimate?

TrueRise provides an astrological estimate, not a certainty. Results depend on the birth time range and the quality of the life-event dates you enter.

Do I need an exact birth time?

No. You can use an approximate time range, or a wider range if the exact time is unknown.

Is my data private?

Saved birth details, life events, settings, and results are stored locally on your device. TrueRise has no accounts, ads, analytics, or tracking SDKs.

What is Demo mode?

Demo mode lets you see how a result is presented without sending a live calculation request. It works offline.

Why does a live calculation need a connection?

Birthplace search and live calculations use HTTPS requests. A live calculation sends the required birth details and life events to a third-party calculation service so the result can be computed.

How do I delete my data?

Use the app settings to delete local app data. Uninstalling the app also removes local app data from the device.